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（2020年1月8日，/HRoot.com/）近日，全球领先的工作场所创新解决方案提供商雷格斯的新西兰地区经理Pierre Ferrandon针对未来工作的主要趋势做出预测。Pierre Ferrandon认为，2019年产生的新技术和趋势对工作场所产生了重大影响，如今，5G技术提升了日常工作的速度，员工的健康已成为企业关注的重点，随着新一代的员工加入了工作队伍，员工在工作中要求更高的灵活性。
对于希望获得竞争优势或赢得顶尖人才的企业而言，认识和利用这些发展趋势可能会使其在未来一年中脱颖而出。对此，Pierre Ferrandon给出了以下建议。
员工福利不再可有可无
员工福利一直是企业在2019年关注的重点领域。人们越来越多的意识到了职业倦怠可能对身心健康产生不利影响。
总部位于伦敦的人力资源机构Levell最近的一项研究发现，由于长期的压力和工作倦怠，六成员工的工作表现下降，而克罗诺思的研究表明，95％的人力资源主管认为压力正在“阻碍劳动力保留”。
Pierre Ferrandon认为，有利于克服职业倦怠和保留员工的方式是在工作中练习冥想。麦肯锡、耐克、谷歌和苹果等公司都有从冥想到认知行为训练课程的计划。
这些技术可以使员工重新集中精力和放松身心，神经系统研究表明，冥想可以扩大大脑的区域，从而调节情绪，改善注意力范围，提高工作绩效和生产率以及提高工作满意度。
工作方式的核心变化会对福利产生深远影响，新西兰公司Perpetual Guardian对员工实施做四休三的实践也证明了这一点。工作的基础是生产率，而不是在办公室的时间，通过保留员工的全额薪酬而降低了员工的压力，提升了满意度，并使其更高的投入工作当中。
全球员工要求灵活性
Pierre Ferrandon认为，Perpetual Guardian四天工作日模式基于灵活性，是全球工作的主要趋势之一。如今，灵活的工作方式（无论是灵活的工作地点还是灵活的工作时间）是员工的需求，出于此原因，新西兰有45％的公司实施了灵活的工作政策。弹性工作已成为一种显著趋势，全球62％的企业开始提供弹性工作政策。
根据新西兰统计局的数据显示，Kiwi网站超过一半的员工拥有弹性的工作时间，他们每天可以在不同的时间段工作，其中，三分之一员工在家工作。
快速的技术进步和工作场所的日益全球化使这一实践得以扩展。灵活的工作符合了员工的差异需求，使他们可以自由地以适合自己的方式工作。当公司允许员工在工作日内享有更大的自主权时，它可以提高员工满意度，员工保留率，忠诚度和福利。
灵活的工作政策也使雇主受益，雷格斯《全球工作场所调查》发现，大多数企业领导者认为，这些政策可以提高工作效率，超过三分之二的受访者表示灵活的工作政策将生产率提高了20％以上。不仅如此，使用灵活工作政策的员工的缺勤率也更低，因为他们能够根据自己的工作时间调整时间表。
Z世代加入员工队伍
2019年，Z世代首次进入了员工队伍。他们被称为第一代完全数字化的一代。研究表明，Z代60％的人更喜欢通过视频网站进行教程和视频学习。这为企业人力资源部门提出了新的挑战，人力资源部门需要调整现有的培训模式，并纳入更多可视化方法，以便与这些“社交媒体人”互动。
与他们的前辈相比，Z世代也具有不同的观点和理想。德勤（Deloitte）最近的一份报告指出，与老一辈员工相比，他们更加重视多样性，尤其是对LGBT和宗教身份。企业不能仅仅关注良好的声誉和社会责任，而是需要表现出平等和关爱员工队伍的态度，以吸引Z世代顶尖人才。
5G加速工作场所
2019年，5G网络被引入世界，与以往的4G网络相比，有前途的公司有望大大提高连接速度，缩短响应时间并提高可靠性。新一代技术将几乎不存在延时的问题，并且可以实时共享数据。企业将能够通过速度和力量开辟新的可能性来执行更复杂的任务。5G还将帮助实现更多流程的数字化和自动化，以支持企业提高生产力的新水平。
尽管5G仍处于起步阶段，但那些能够在竞争中领先和适应的员工将来会收获丰厚的回报。
灵活的工作区域
灵活性一直是2019年的热门用词，灵活的工作空间对企业的重要性也越来越高。它使人们能够在适合自己的环境中工作，无论是离家更近的办公室以减少通勤，还是在自己喜欢的城市中喜欢的建筑物内工作。
向员工提供灵活的工作空间可以提高员工生产率，其中54％的员工表示，远程工作模式可以使他们完成更多工作。雷格斯《年度全球工作空间调查》的研究还显示，有65％的受访者认为调整工作环境可以提高他们的生产力，并在2020年为组织带来双赢的机会。
2020年的机会
Pierre Ferrandon表示，通过技术支持健康、灵活的工作模式，可以使新一代跟上现代工作场所的发展。并且提高生产力、利润率和员工福利。这将有助于使企业及其员工受益。
Pierre Ferrandon表示：“我们生活各个方面的变化速度似乎令人难以置信，尤其是在5G能够实现即时连接的世界中。企业必须对这些变化充满活力，并思考如何利用它们来获得竞争优势并吸引顶尖人才。”
Workplace 2020: Key trends for the future of work
(Jan.8, 2020, /hrtechnologynews.com/)The way we work is forever changing. New technologies and trends that came into force in 2019 have had a significant impact on the world of work. 5G is already speeding up day to day tasks, employee wellbeing has become a key focus for businesses, workers are demanding more flexibility and a whole new generation has joined the workforce.
For businesses looking to gain a competitive edge or win the battle for top talent, recognising and exploiting these movements may be what sets them apart in the year ahead.
Employee wellbeing is no longer a nice-to-have
Employee wellbeing has been an area of increased focus for businesses in 2019. There has been an increased awareness of burnout at work and the detrimental effect this can have on physical and mental health.
A recent Levell study found that 60% of workers experience performance drops as a result of chronic stress and burnout in the workplace, whilst Kronos research shows that 95% of HR leaders think that stress is “sabotaging workforce retention”.
So how do businesses tackle burnout and re-engage employees? One method that has gained attention is practising mindfulness at work, with firms like McKinsey, Nike, Google and Apple all implementing programmes ranging from meditation to courses of cognitive behavioural training.
These techniques can refocus and relax employees, with neurological studies showing that meditation can increase the areas of the brain that can regulate emotion, improve attention span, increase job performance and productivity as well as improving job satisfaction at work.
Core changes to how we work can also have a profound effect on wellbeing, as the trial of a four-day week by New Zealand company Perpetual Guardian proved. Working on the basis of productivity, not time in the office, and retaining full pay, staff reported increased happiness, lower stress, and higher engagement and job satisfaction.
Workers worldwide demand flexibility
The Perpetual Guardian four-day week model is based on flexibility, one of the biggest trends relating to work around the globe. Today, the option for flexible working, whether that be flexible work locations or flexible hours, is not just wanted by workers but demanded, with 45% of firms implementing flexible working policies for this reason alone. Flexible working has emerged as a super trend, with 62% of businesses worldwide now offering a flexible working policy.
According to Statistics New Zealand, over half of Kiwi employees have flexible hours, allowing them to start and finish work at different times each day, and one-third have worked from home.
Rapid technological advancements and the growing globalisation of the workplace have enabled this movement to expand. Flexible working embraces employees’ differences and allows them the freedom to work in a way that suits them, from starting earlier or later, to working from a flexible workspace. When firms allow their people more autonomy over their working day it increases employee satisfaction, workforce retention, loyalty and wellbeing.
Flexible working policies benefit employers as well, with the IWG global workspace survey finding that most business leaders believe these policies improve workplace efficiency, with over two-thirds claiming they increase productivity by 20% or more. Not only this, but employees that take advantage of flexible working policies are shown to be absent less often, as they are able to adjust their work schedule in line with their life outside of work.
Generation Z join the workforce
This year saw Generation Z enter the workforce for the first time. They are known as the first fully digital generation with studies showing that 60% of Generation Z prefer to learn through YouTube tutorials and videos. This presents a new challenge for HR, who will need to adapt existing training to incorporate more visual methods in order to engage with these social media natives.
Generation Z also have different outlooks and ideals compared to their predecessors. A recent Deloitte report stated that they place more emphasis on diversity, and particularly LGBT identity and religion, than their elders. Businesses can no longer rely on favourable reputation and social responsibility alone but need to demonstrate equality and care for their workforce to attract the top Gen Z talent.
5G speeds up the workplace
This year the world was introduced to 5G networks, promising firms significantly faster connection speeds, quicker response times and greater reliability than the veteran 4G networks. This new generation technology will see lag time become almost non-existent, with data being shared in close to real time. Businesses will be able to perform more complex tasks with the speed and power opening up new, immersive possibilities. 5G will also help with the digitalisation and automation of more processes to support new levels of productivity for firms.
Despite 5G still being in its infancy, those able to adapt and adopt ahead of the competition will reap the rewards in the future.
Flexible workspaces
Flexibility has been the word of 2019, with flexible workspaces also growing in importance for businesses. They offer people the ability to work from an environment that suits them, whether that be an office closer to home to reduce their commute, or in a building that they love in their favourite city.
Giving employees the chance to work from flexible workspaces has been shown to increase productivity, with 54% of employees saying that remote working enables them to get more done. Research from IWG’s annual Global Workspace Survey also revealed that 65% of people believe that being able to tailor their work environment makes them more productive. A win-win opportunity for organisations in 2020.
2020 opportunities
By utilising technology, supporting wellbeing and encouraging flexible working, new generations are able to keep up with the evolution of the modern workplace. This will help benefit both businesses and their employees, by improving productivity, profitability and employee wellbeing.
The pace of change across all aspects of our lives can seem incredible, especially in a world where 5G enables instant connections. Businesses must be alive to these changes and think about how they can exploit them to gain competitive advantage and attract the top talent. Those that don’t may not be around to see next year’s trends. |
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发表于 2020-2-10 07:47:53
