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【春节期间,学点英文管理吧】:
写在文章开篇之前:
Seek Respect,not attention,it lasts a lot longer.Seek Loyalty,not obedience, it is worth a lot more.Seek LOVE, not companionship,It is worth living for.
寻求尊重,而不是关注,它会持续更久。追求忠诚,而不是顺从,因为忠诚更有价值。寻找爱,而不是陪伴。它值得我们为之而活。
I am very upset at a conversation of two managers I overheard at a restaurant.
我在餐馆里听到一段两个经理之前的谈话,我对此感到十分的不开心,对话是这样的:
One of them said - I am firing that guy who ruined the all-hands meeting.
其中一个说:我要解雇那个毁了全员会议的人。
The other replied, "Kevin, I am your friend, so hear me out - he is your most loyal and knowledgeable employee. Yes,he made a mistake of mentioning the client who quit and the reasons why.However, you will destroy loyalty of your remaining team if you let him go fortelling the truth."
另一个回复道:我是你的朋友,所以,请听我说完,Kevin兄弟,----他是你最忠诚且最有见识的雇员,是的,他犯了一个错误,提到了员工离职的原因(这属于机密的,违反公司规定的),然而,如果你让他如实说,您将破坏你剩下团队成员的忠诚。
Kevin:- Loyalty ? I will just give a few people a pay rise. They will be loyal.
kevin:忠诚吗?我将给他们中的一小部分的升职加薪,他们就会很忠诚的。
How do you think about Kevin and Kevin-like people ?
对于Kevin以及像Kevin这样的老板,你怎么看呢?
let's see if we can agree on the following:
那么,让我们看看我们是否对如下事情表示赞同吧:
You can buy someone's presence, time and participation. You can not buy their loyalty, trust, dedication and commitment.You have to earn these things. You have to treasure and protect them.
你可以花钱买一个人的出席,买他的时间和参与。但是,你并不能买到他们的忠诚,信任,奉献和承诺。你必需自己去争取这些东西, 你必需珍惜和保护好他们。
Loyalty is like trust, it does not last if it is not mutual.
忠诚就像信任,如果不是相互的,就不会持久。
Successful companies are loyal to the employees. No successful company did well on obedience alone.
成功的公司对员工忠诚,没有一个成功的公司可以仅仅依靠服从就可以取得成功的。
Years ago I started at a company as amanager. My new boss told me that one of my new employees needs to be managed out. The employee was making mistakes left and right, and was no longer applying himself - as if he stopped caring.
许多年前,在开始在一家公司当经理,我的新老板告诉我说:我新招的一个员工需要清理掉,这个员工老是犯这样或那样的错误 ,并且不再专注用自己的工作,就像是他不再关心会不会被炒掉一样。
My boss said that the guy had a burn-out,we would be better without him.
我的老板说那个员工就是一圪老鼠屎,没有他我们会更好。
Upon further investigation I learned that the employee's girlfriend left for his best friend. Then he lost his father,and because he was depressed with his girlfriend's departure, he did not tell anyone at work about his father's passing.
经过进一步的调查,我了解到这名员工的女朋友喜欢上他最好的朋友,从而离开他。紧接着,他失去了父亲,因为女友的离去让他很沮丧,他并没有把父亲的去世告诉公司里的任何人
Once I knew the root cause, the solution was easy - empathy, support, time-off.
一旦我知道了事情的根本原因,解决办法就很简单了——表达同情、并及时支持他、让他得到短暂的休整。
Very quickly his performance returned to his usual excellence.
很快,他的表现回复到他一惯的出色状态。
Suppose, I managed that person out, and found out later about his issues ?
假如,我不问青红皂白就把他给开除了,之后,我才找到问题的关键原因呢?
Every time I changed jobs he called me to find out if I had openings.
每次,我换工作时,他都打电话给我,询问我是否有职位空缺。
That's loyalty, Kelvin ! You earn it by standing up for your people, by being there for them, and taking their problems as your own.
那就是忠诚,Kelvin。你只有支持你的员工时,你才能赢得它。你只有与你的员工站在一起,你才能赢得它。你只有把他们的问题当成你的问题时,你才能赢得它。
We live for the moments to die for.
我们为那些值得我们牺牲的时刻而活着……
When I saved the employee whose father died,it was one of those moments for me.
当我救了那位父亲去世的员工时,对我来说,就是这种时刻
go do something good for your employee, and others.You will have their loyalty, too. It is never too late to do something good.
去做一些对于你的职员有用的事吧,去做一些对于其它人有用的事吧,你将同样得到他们的忠心。做好事永远都不会晚的。
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